Sewing Machine Service and Repair
Our Service Technician is Bernina Certified, but we service ALL BRANDS, makes and models of sewing machines, vintage or new. You may drop your machine off at any time during store hours. No appointment is necessary.
For Annual Service, please bring the following:
Removing the machine covers to completely clean and lubricate the machine, timing and tensions are adjusted as needed. If additional parts or adjustments are needed to get the machine in good working order there will be an extra charge. For urgent sewing situations, a loaner machine may be available.
Machines are serviced on a first-come first served basis. Turn around time is normally one week or less, unless the service department is very busy. If you are coming from a long distance and would like to make an appointment for same-day service, please call well in advance. If you can drop your machine off before you go on vacation, that is ideal.
Software updates and Out of Print Owner's Manuals.